I had a very good experience with Derrick fixing my washer. He did say some parts were needed ( as I expected) and that required a $100 down payment. I was wary at first, but after a few more...

Does not provide quality parts or service. Takes your money then ghost you. Do not use him.

Business commitment: Thomas Appliance Repair committed to fixing my dishwasher, requiring a $100 deductible, which was paid upfront. Nature of the dispute: Despite taking the deductible, the...

I called Thomas Repair - Derrick came out to give me an estimate for our repair and my dryer wound up working without being fixed. Asked for a refund, but almost 3 weeks later, nothing....

I made the mistake of having Thomas Appliance Repair (Derek) come out to look at my dish washer. I usually check ratings, but I chose him out of convenience because of his hours. After spending...