Great location, great people, great rooms and wonderful FREE hot breakfast and pool was fun too.

This was my husband and my first stay at the rose and crown hotel Pasadena. We were here for our daughter’s college graduation. We initially booked a cheaper, not so clean and older motel. We are so happy that we booked the rose and crown. We enjoyed a great stay, clean, modern rooms, comfy beds, friendly customer service, reasonable rates, no outside noise. We loved the full breakfast options. As well as the service staff who are friendly and efficient. We will definitely stay here again while visiting our family. Thank you for an awesome stays

I stayed here on Friday, April 24, 2026, as I do quite often. That evening they only had a one bed room available so, I took it. The next morning, prior to check out, I inquired about a 2 bed room and was told that they had one but, I would have to wait until the afternoon. I agreed and they charged my credit card $160.29 for the stay on Saturday, April 25, 2026. I had an important appointment across town that I needed to keep so, I left to get to the appointment and expected to get back to the hotel around the time that the room became available. Unfortunately, I encountered serious vehicle issues and was not able to get back to the hotel. I also did not want to get stuck in the dark trying to get across town to the hotel. I tried to call the hotel later that evening but, it just kept ringing and ringing, until it timed out, and I was never able to reach anyone. Early the next morning (April 26th), I tried calling again but, it still just kept ringing until it timed out. I was finally able to physically go to the hotel and speak with Mary a bit after 2am. She told me that I would have to wait until after 9:30 or 10 am and speak with David, the GM. I called at 11:21 am and told another man there what happened and he told me to speak with David at 3pm.I spoke with David at 3:29pm and told him that I had planned to be there when the room was ready but, I had serious vehicle issues and no way to get to the hotel. I mentioned that I tried to call, no one answered, and that I finally spoke with Mary, who told me that I had to speak with him.He said that Mary starts at 11pm and I should have called sooner. I explained that had I not been stuck across town without transportation and dealing with serious vehicle issues, I would have but, I did try to communicate as soon as I could.I told him that I just wanting to be able to stay for one night to use the one night for which I paid.It is unfortunate because, even though this place was not the best, most well kept hotel, it was conveniently located and most of the staff, up to this point, seemed nice enough.At this point, I have no interest in ever staying here again. I would just like a full refund.

Stayed here while we visited Huntington gardens. It's right on Colorado Blvd and only 10 minutes from the gardens.The Hotel was easy to get to and had ample free parking. Check-in was easy. We stayed on the third floor - there is an elevator. A nice touch was that they had a cart to wheel your bags to your room. Room was clean and beds comfortable, we had two queens. Room had a small refrigerator and microwave. Hotel was not noisy, and though we had a street facing room the street noise was not disturbing.We definitely had a good experience and would stay here again; price was good and plenty of restaurants nearby.

I was pleasantly surprised with how nice this motel was! I spent three nights here and had zero issues. The room was modern and very clean. The staff was friendly and the free breakfast was much better than I anticipated it would be. For the price, this was a great choice that I was happy I made. I had road noise since my room was close to the front but it wasn't an issue for me while sleeping. I would for sure stay here again!