Be aware!!!This hotel may attempt to keep your deposit. I stayed at the Reverb Hotel downtown in Atlanta in October 2026 for one night with my wife. The Hotel was switching to a new check-in system, so the process was extremely chaotic. However, this is not my main issue. My main issue is the $116.54 deposit that was for incidentals was charged to my credit card and not refunded as promised by the check-in staff. Two charges one for the normal $100 deposit and a second for $16.54 which the staff could not explain. Only that that the full amount would be refunded. I know most hotels charge a deposit for incidentals and refunds the amount after check-out. I have attempted to contact the hotel several times without success. I was able to reach their national travel desk, who also could not get in-touch with the Atlanta location.

Our refrigerator/freezer did not work and the a/c unit device came off the wall. We couldn’t adjust the temperature so the room was freezing the whole time. The alcoholic drinks were not the best and the food could have used more seasonings

Myself and husband are celebrating our ONE year wedding anniversary. Upon arrival guest services were very helpful. Once making it into our room, the anniversary package was not there. NO big deal we went down and customer service maked it completely right. Mistakes happen so we were not bumbed about it. My husband had no clue anyways. Customer services were very helped and corrected the issue without a second thought, which was greatly appreciated. Rooms are quiet and clean. Especially when having a room next to the rain street. No complaints and would recommend.

It’s beautiful and I don’t regret a moment

Hotel was very convenient for our concert at Mercedes Benz Stadium but there was nothing that stood out for the price of the room for one night.