I did not coordinate with Pacific West directly, this review is for our experience with them as being the 3rd party hired by Costco to arrange delivery and installation of a dishwasher purchased...

Terrible service, non-existent customer service, installers have no respect for the house.

Missed appointments twice, with no intimation and reasoning. Even while scheduling for the third appointment, the agent never gave reasoning or apologized for missed appointments, he even was...

I run an Amazon distribution center in California and I hired Pacific West Logistics to get my inventory from point A to B. Pacific West Logistics took care of me with prompt response and grade A...

Great customer service! They shipped my family's truck from ca to El Salvador in great timely manner definitely would recommend to anyone looking to send valuables safely to anywhere in the word.