We arrived late on a Friday and stayed here before driving to Tetons the next day. It was perfect! The beds were comfy and the shared bathroom was nearby. We knew what to expect and mgmt made sure to contact us via email and text with after hour entry instructions. They even had yummy donuts & coffee in the morning in the lobby. We slept great in the windowless rooms.Unfortunately, a disgruntled guest (who I’m guessing did not provide their contact info) could not get in after hours, so he woke the whole place by banging loudly on the door. Other than that, the thin walls were no problem.That’s really the only drawback of this place… if other guests happen to be loud & inconsiderate, there’s not much you can do.

I left the hotel couple hours earlier than planned because it was impossible to rest there!! There was dog hair on my linens. Zero soap in “shared bathrooms “. Ran into an older gentleman walking halls in his underwear in middle of night when I had to use restroom. Hotel says zero smoking policy yet my room smelled of stale cigarettes. They leave the lobby TV so loud I could hear all night & all the doors are so loud you hear every entrance & exit. I would have been better off sleeping in my rental car!! Worst night in a hotel I’ve probably ever had!

I am still awaiting a refund which should have been completed when I checked out on the 3rd November.All attempts to contact general manager have failed. He is clearly call screening.Accommodation basic but suited my needs.In hindsight, after reading the reviews of other guests and my own experience which mirrors these, I would not have stayed here.Staff non-existent 'general manager' appeared to be the only member of staff who despite me assisting with general tasks has clearly omitted to complete check-out and refund.Very unprofessionally run which reflects badly on the brand.

I booked our room in April through an App & Hotels.com - same month I had to cancel our reservations due to unforeseen circumstances . Our trip wasn’t until September. I was charged for the stay even though I forwarded proof of the reservation and the cancellation. I was told that the cancellation of the order could’ve been a cancellation of hotdogs or Kohl’s, but it clearly stated hotels.com I thought the trip was canceled to the best of my knowledge and now I have to fight to get a refund- how rude and ridiculous! When we do travel we won’t stay there!

Granted, the pickings were mighty slim as we pulled into town after a long day of traveling, but $190 a night for what is essentially a hostel? Nah.*Sketchy check in process. I had to call the front desk, FROM THE FRONT DESK, to find someone to check us in. And when the guy arrived, it was from outside with two police officers. * No keys. You have to download a stupid app to get in and out of your room and to even get into the property. Here we were standing on a street corner fumbling with our phones and waiting for an app to load? Not safe and not cool.* Shared bathrooms with unlabeled liquid soap dispensers. Is it shampoo? Is it body wash? Is it conditioner? Who knows?* App based TV's with no local channels. Want to watch the local news? Nope, but here's Three's Company on Crackle for your viewing pleasure. * Finally, and this is super picky but I'm on a roll, but the pillows are so firm and large that my head felt like it was at a 90 degree angle to my body all night. Nope