I can’t even put into words how atrocious this place is. Nobody at the front desk. Rooms aren’t secure & they smell like either smoke or vape juice, take your pick. The hallways smell like a hot box. The bed is really a mattress wannabe (more like a futon?) on a metal frame, and the bathrooms are straight out of a 1990s college dorm. But the worst thing was that the place seems to be renting by the hour with a vibe that doesn’t feel safe. I couldn’t cancel that reservation fast enough.

The worst place to stay. Dirty, dogs barking, couples fighting above me, I call police because front desk not responding or answering calls, if you are lock out your room because they don’t program the keys correctly, you have to wait until office open in the morning at 10am, children running upstairs, management knocking at your do during the day looking for luggage cart and need pet control to come in when you work at night and trying to sleep during the day. People smoking Marijuana in the hallway. Have me sick for a month and a half .. sleeping on the nasty mattress…. Please. Please always check. Left and they bill me an extra $33.80. Called several times for my money back… management make all kind of excuses not to call me back or refund my money back.. Management always blaming the prior peers instead of taking responsibility. It’s been about 3 weeks management finally said he will refund my money.. no signs.

Dirty! Bad customer service. They don't care. There were 2 employees working on the coffee machine, laughing and cussing, completely ignoring us standing there waiting to be checked in. Finally they called the front desk lady to come. When we got to our room, there were little hairs on the sheets, some kind of brown goo on the headboard, and dirty floors. We called for clean sheets. The cleaning lady came in, on the phone talking in Spanish, not addressing us at all. She was looking at the sheets and talking about us in Spanish. She didn't bring any clean sheets. We decided to leave. The front desk apologized and said to email pics so we could get a refund. We emailed them, but never got a response. Read more Google reviews. People who stayed complained of roaches too!

I normally do not write reviews for anything, but I had to write this review for Woodspring Suites in Georgetown, TX. The rooms look nothing like the pictures. Pictures on the website were taken right after the suites were built. The hallways and the elevator were disgusting. There was so much dirt and trash in the hallways, it was just FILTHY. I will say the front desk personal was very nice. The homeless and prostitution going on in this hotel. The shower in my room was gross. I don't think the shower doors have ever been clean. I only stayed 1 night and it was a lesson learned. I will never stay in a Woodspring Suites EVER again.

Awesome place to stay. My husband and I stayed over night and we were. Dry comfortable . The bed was nice and the shower was good. They had cable and flat screen tv. Also had a gym and the staff was nice