Overall comfortable stay. The breakfast was great when traveling when little kids.

Denver airport location, early flights, late flights…… cold coffee at 6:AM not acceptable and a breakfast attendant looked at me and said nothing

Clean area and rooms. Breakfast was very good. Staff always available when needed.

Our shuttle service driver was distracted eating the entire drive. When he first sat down the said “Chinga tu madres estan aqui”. This was not a pleasant experience Your driver put not only myself, but the lives of everybody else in the shuttle in danger while also deeply disrespecting all of us and our families. This is a horrible representation of your business that your employees have no care for safety or respect. Not only should your employee have a review to make sure this behavior doesn't continue, but I, as a paying customer, deserve compensation for such a rude, unsafe, and overall horrible experience.

Airlines paid for hotel as I had flight cancellations out of Denver. Looks nice from outside, but mainly used for flight delays overnight at airport. Very basic is ok, but carpet stained, sticky and smells old. If you have to stay several hours before flight-- make sure to view room before taking it; I didn't as I was willing to deal with it for a clean bed and shower, which I got. Staff was nice and helpful, arranged shuttle pickups to airport, etc., but I opted out for an Uber at 2am, as I didn't trust shuttles getting me on time. I had a 5am flight.Also, use an Uber or cab for pickup at airport to take to hotel. it is worth paying the fee and faster. Shuttle instructions from hotel agent was poor. I wasn't told to look at end of Island 3 for the hotel shuttles sign. She said to just wait on island for a hotel shuttle. Otherwise, can't see sign from where your standing at regular Shuttle marking. They pass you by unless your at the very end for hotel pickup. I finally gave up and grabbed a cab nearby and paid the price to get to my room for some much needed rest. Also, if turning in a car at AP car rental and staying overnight. Use an Uber pickup from car rentals back to hotel. Do not- repeat do not take a shuttle to airport from car rental, to wait for a pickup back to your hotel. Shuttle service from Denver AP is a fiasco. Plus hotel agents are not very clear or hard to get on phone as it is a very busy hotel. Use an Uber or cab if in hurry and too tired to wait and deal with them.