Good selection of jewelry, but I took two pieces in - one to get cleaned and one to get fixed and the window that they quoted me to get them back had passed and I had to call them. They said the...

First time buyer at Kay's and will not be returning. I purchased a Lifetime Warranty for a piece. When that piece broke and they were unable to repair it, the piece had to be replaced with a new...

There was a wonderful young lady (I believe her name was Kelsie) who helped me at this Kay's , she listened to all of my requests and I felt like she was really trying to help me find exactly what...

I never usually write reviews, but the way my partner was treated in this location was horrendous. It takes no effort or skill to be kind, or even neutral for that matter. After 15 minutes of...

Just the worst! So I went in to purchase a birthday present for my mother tonight. Well two of the employees were busy, no big deal I am not in a rush. I waited until one of the employees...