I called to cancel HBO because we seldom watch it. I waited five minutes for a representative. When he came on he asked me all the same questions I already answered going through the phone tree....

WORST COMSUMER SERVICE EVER!! Mark (customer service manger) was awful, rude and needs more training. Go somewhere else for your internet services.

Cox has been charging me a WiFi Internet & Voice Modem Rental fee for over a decade, yet they refuse to upgrade the device unless a I sign up for a more a expensive plan which they claim is...

I would give them 0 stars instead of 1 if possible. Cox has had me trapped for 15 or so years I just moved to LiveOak now that it is available in my hood. Faster, cheaper and more reliable. Cox...

I must write again even though it hasn't helped in the past. Everyone please if at all possible do not use Cox anything. They weren't reliable in the past and now they are even worse....