DHL Express in San Jose, CA – Reviews, Hours, and Contact Details

Original tracking info, it would have been terrific if the package had actually been delivered on the day stated.

trash website. No user experience in mind. Screw the customer. Talk to our chat bot, suckers.

Driver still not arrived by 7:00pm when the estimated delivery was supposed to be before 2:30 pm. Happens EVERY TIME.

Almost 7:30pm and still not delivered. We are open 8am-5pm, and they can't manage to deliver in a normal timeframe.

DHL Express Courier Service

1.0 33 reviews on

Phone: (800) 225-5345

San Jose, CA 95109 ·2323.76 mi

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Reviews

1.0 33 reviews

5 star

1 4 star

0 3 star

0 2 star

0 1 star

Ondrea D. 03/28/15

It's upsetting to see the negative reviews on here because my service was absolutely amazing. My prom dress was arriving and I missed the delivery so I called the shipping office and asked if I...

Christian W. 12/22/25

Never written a review for any establishment in my life but let me tell you how mad I am paying so much money for express shipping only to have the delivery driver say I'm not home. I've been...

Matthew R. 08/04/25

DHL can never manage to deliver during normal business hours. They are ALWAYS 5 hours late, normally after 7pm, and frequently have to wait days to receive needed parts because they can't manage...

John F. 07/11/24

The San Jose office of DHL has a real problem. Read the reviews on here. So many times the drivers don't want to deliver stuff and just return it. I live in Santa Cruz and this hub only...

Richard L. 09/13/23

Shipping 2 packages from London, UK to the San Jose area. As always with DHL Express, the UK and international phase is excellent, 4 days to travel 6,000 miles, no hassle with customs or duty...

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