Although for me I never shop in expensive stores, I had Roxane the GOAT talk me through the process of the shoemaking and little anecdotes about the brand. Definitely would love to go back even...

UPDATE: Balenciaga in Valley Fair, Santa Clara, refused to accept my return (never worn, pristine condition). We flew to Los Angeles for the day to do some shopping. Brought in our return to the...

Very bad customer service. Negative star . No follow up or update info regarding purchase merchandise.had to cancelled/refund my transaction. Think thrice before going or buying into this store.

This absolutely one of the best high end stores I've visited in some time. The store was well stocked and laid out. Sophie who helped me was excellent as I checked one item and then settled on...

Walked into Balenciaga today looking to buy some socks. No hello, no smiles. Just employees that look like they don't want to help. Brian pulled up his phone to look at socks for me and I asked...