Had a bad experience with an open-box controller bought from another store. So, instead of driving all the way back I just stopped by my local Best Buy to resolve the issue. They were efficient,...

Geek squad poor service, took PC in for diagnosis and repair, they kept it for week. They didn't return calls, finally called to say it could be several things maybe hard drive. Never diagnosed,...

Complete morons! I could not understand anyone on the phone either. I think their primary goal is to annoy customers so they won't come back. I have been a loyal customer with a card for over 30...

Great Performance, Solid Build, and Smooth Buying Experience I recently purchased a CyberPowerPC desktop from Best Buy in Lee's Summit, and overall I'm very impressed with the experience and the...

Bought Norton 360 antivirus on line. Good price. Unfortunately, not Best Buys fault, tried to activate, but Norton demanded a valid credit card number to put on file, when it expires in a...