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Chase bank waiting area
Frustrating exactly what happened to me 2 days after opening an account.
Not the only one with problems!!! They're not helpful at all!
Chase Bank Bank

Find out how Chase can help you with checking, savings, mobile banking, and more. Deposit products provided by JPMorgan Chase Bank, N.A. Member FDIC.

Website: chase.com

Phone: (301) 945-4435

Cross Streets: Between Bou Ave and Chapman Ave

Closed now

  • Sat 9:00 AM - 1:00 PM

12097 Rockville Pike Rockville, MD 20852 ·146.07 mi

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Reviews

yelp
2.5 6 reviews
5 star
2 4 star
0 3 star
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0 1 star
4
Est D. 02/07/21

This bank is located in the Montrose Shopping Center. There is plenty of parking I experienced exceptional service here. You are greeted and given an opportunity to avoid the line with their self...

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Leila D. 06/29/24

So you get up early on a Saturday to go to the bank before they close. The reason you going is to speak to a person. Why else do we go? Or maybe to do deposits etc but many of those can be done at...

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Maria N. 05/25/23

The problem is not necessarily with this branch but with the bank overall. Horrible customer service who are not willing to help their customers. They locked me out of my account because I...

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Sarah Sheila B. 01/24/25

The customer service is the worst! I have accounts at Chase, Citibank, Wells Fargo and NFCU and this bank is the worst. The manager thinks she knows everything yet she knows nothing about...

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Puyi L. 12/18/21

All bankers very friendly and manager is very nice. She is trying to help me solve my check problem and saving my time since I told her I need leave in 40 mins.

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