The hotel is great and clean. Enjoyed dinner in the restaurant and went in the pool. Food was so good and the service was firendly and fun. Great atmosphere. BUT I willnever stay here again. The staff is dishonest and they stole my kindle. We went to the Footbal lHal lof Fame on Saturday and stayed Friday night from Cleveland. I packed my bag to leave and took my Kindle out to read on the eay home after the Hall of Fame. I laid it down and forgot to grab it. I can see exaclty where it is sitting. I called and they do not have it. So the housekeeper had to take it and never turned it in. Yes, this is my fault, but it was in my room. She must of needed more than I did. I will pray for her. Just letting everyone know. Integrity makes you who you are and there was none there.

I had a unique room - the fitness room. They only have a few but it is a king size room combined with a small workout area with an exercise bike, free weights, exercise ball and a few other items. The room is very good sized. The bed was super comfy and the toilet was taller than most which helps if you are tall. The breakfast buffet was good and it was nice to have real plates instead of paper. The interior hallways were freezing however and we had to pay $15 for parking in the ramp. There are limited spaces on the street.

As I was checking in, front desk told me street parking only and options at the Post Office and a few parking garages within walking distance. I was thanked as a Lifetime Diamond Member, first time in almost 30 stays. I asked where Business Center was and they did not have one, even though they advertise one. :-( I was missing shampoo in my room, called downstairs and no ne answered, i had to walk downstairs at 5:30am and found no one at front desk. Finally, was given a few shampoo bottles. Everything else was great, room, fitness center and even pool. But HILTON, its the simple things that matter. Sincerely Lifetime Diamond Member!

The hotel staff is amazing. They took the time to answer all our questions. The hotel room was spacious with comfortable beds. The hotel is approximately 15 minutes from the NFL Hall of Fame. I loved the staff at the bar. There is no valet parking. However, there is an overnight parking garage across the street where you can come and go all the time. You can download the app and pay in advance. It is $15/day. The hotel met all our needs and is definitely worth staying.

The hotel is downtown, close to Palace Theater, Bender's Tavern (great seafood), and First Ladies and history museums. Rooms are large and comfy, lounge/restaurant has good food and great breakfast buffet, and safe free street parking available. Football HOF is easy drive or Uber away.