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This is the conversation between myself  and customer support explaining to me that Derrick was certainly incorrect.
T-Mobile Authorized Retailer Mobile Phones

Visit the T-Mobile store in Las Vegas and discover America's largest, fastest, and most reliable 5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 7595 W Washington Ave Ste 140 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Website: t-mobile.com

Phone: (702) 240-9994

Closed now

  • Sun 11:00 AM - 6:00 PM

7595 W Washington Ave, Ste 140 Las Vegas, NV 89128 ·1979.34 mi

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Reviews

yelp
2.5 26 reviews
5 star
11 4 star
0 3 star
0 2 star
1 1 star
14
Joseph V. 06/02/26

I have to say 10 out of 10 for the service I was provided today. Amazing customer service from Natalie g and her manager. I can't remember his name, but I think it started with a Z. I will be...

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Michael D. 04/12/26

Smooth customer service, great options, good pricing. Professionals! New iPhone 17e!

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Romaine M. 04/03/25

Due to a technical error on my part our numbers were ported out and our cellular service was interrupted. To correct this I had to go to the store this past Saturday. Gerica greeted us when we...

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Brodi K. 07/16/25

Charlie was extraordinarily helpful what a nice guy to deal with. Highly recommend him

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Christopher B. 11/20/23

We visited the T-Mobile location at Washington & Buffalo here in Las Vegas. They were Very busy for a Sunday! However, Alvin the T-Mobile associate that assisted us was very cordial, professional,...

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