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StayAPT Suites Alexandria-Fort Belvoir Boutique Hotel

Website: stayapt.com

Phone: (703) 349-0777

8849 Richmond Hwy Alexandria, VA 22309 ·135.54 mi

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Amenities

  • Accessible
  • Wifi
  • Smoke-free
  • Family friendly
  • Parking
3.5
9 reviews
5 star
4 4 star
2 3 star
1 2 star
0 1 star
2
Tripadvisor traveler KeenPhotographer-11 11/05/24

A clean and a well presented, modern room.A large space for an extended stay.A comfortable bed but with only 3 thin pillows and a very thin blanket and equally thin quilt. This forces guests in cooler weather to turn on the air con heating.A lift x2 for access to L2 and L3.Reasonable value perhaps BUT the DC CBD is a long and often slow freeway drive away for tourists.Possibly a good air con system, but we had trouble in #room 214 getting it ON or OFF and changing the modes.Rooms at the back are definitely quieter from the road noise.We were on L2 but guests above us stomped away in the evenings and early mornings.Rooms on L2 or L3, allow the outside windows to left opened. The internal courtyard windows on all levels and outside windows on L1 all need to have security controlled, partial entry fixtures installed to give any confidence; if left opened. Other reviewers have commented on this since the place opened.The free car parking, kitchen and access to a pay to use ($2.75) laundry room were the key booking criteria to us.The place is “pet friendly” which makes it not human friendly.If management walked out of their front office a bit more eg around midday, they would notice things like the following:Neighbours in #213 on 23rd Oct left a small yapping dog inside all day from about 9 am to 5 pm as we stayed in to have a rest day. I spoke to them = 2 mature ladies, about this issue when they returned at about 5 pm. Other guests also appeared to be doing the same thing, while they also went out for many hours. The back area of the stay reeks of dog urine and/or smokers, when they are out there. They are supposed to use the more distant gazebo but do not.Very minimal cooking equipment is supplied; as many other reviewers have frequently flagged. Does management just not care about providing a proper service in this hospitality industry location? They supply a huge, full sized oven BUT only 1 item = a small, 1 cm high cooking tray, to use inside it + 1 shallow pot and 1 shallow fry pan (each with lids) for the stove top. We went out and bought some disposable alfoil trays to then properly use the oven. A large microwave is also supplied but with no glass or ceramic, compatible cooking containers. Only 1 set of sugar / coffee was also supplied and is generally not topped up even during a multi-night stay. Housekeeping only can happen after 5 nights.No tea towel or pot scourer were supplied either. Only 1 dishwasher powder sachet too. No dish drainer either.Management here are trying to save small change money but just alienate current guests and rightfully put off future bookers.Lots of noisy teenagers running around the verandahs on 24th Oct for an hour from about 5:30 pm too. The parents did not care and neither apparently did management.The $250 USD bond and its slow return also irked; but is probably sadly a reflection of many of the local guests who stay here.Should have been an easy 4 star stay; but for us = 3 stars.

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Tripadvisor traveler gabelausa1 04/20/23

Go ahead treat yourselves a dumpy place! The front desk lady (Tanya) will definitely give you some nasty attitude.I let her know with a concerned of the window in our bedroom which could not be locked since she gave me a ground floor room facing the parking lot. She said she was off work then, at 5p??. And there's no one else available there to help? Then she will be in the next morning at 9a. I asked her if that would be appropriate if a front desk staff would stop by to our room. She then told me she's also the Manager. To make the story short, I waited for her until 9:50a the next morning. I then called her twice with no answer. She later called back and said she's busy and will stop by later. I told her she should have let us know since we needed to be out for a full day. Lo & behold, when we got back to the room in the evening, we found someone came into the room, raised the blind all the way up by the window which was facing the corridor, was completely exposed every single thing my 16 old daughter had on the sofa bed. We were totally shocked. Apparently Tanya went into the room, but only checked the window facing the corridor but not the bedroom window facing to the parking lot. Yes, the other window lock was still broken.Other than that issue, Tanya insisted that she brought me a small bottle of dish detergent after I requested for it. She argued with me for that tiny bottle of liquid detergent? After all we just wanted to keep the place cleaned & tidy. To our surprise, Tanya acted as the Front Desk staff, the House Keeper & the Manager, would also call it the day at 5p. We were also totally disgusted that they did not provide any clean towels for the second day. So DON'T BELIEVE those positive reviews on this stayApt in Mount Vernon, Virginia.

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Tripadvisor traveler 12ginaq 12/14/22

Avoid At All Costs if you value your Privacy.We had quietly stayed there for several months during a home restoration after a flood. With no prior warning or justification the Manager suddenly burst into our Double Locked door while we were sleeping. Needless to say we felt Invaded and insecure in our Private Room after that. We immediately moved to another hotel.We had very personal and sensitive items with us and my spouse had special medical issues which the Staff was aware of.I wrote directly to the property owner about this with no response. This shows both a lack of Customer service and caring.Beware . There are many nearby hotels...Todd Q

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Tripadvisor traveler Gary K 07/25/22

This is the best value long-term hotel that I have stayed at. I have two concerns: I wish the office staff was available 24/7 - or at least during predictable hours - and I hope they get more proactive in finding and taking care of maintenance issues. This facility seems to be relatively new and I encountered a number of issues with rooms that were promptly fixed. My concern is that the property owner/manager is not finding the issues pro-actively. The quantity may grow, and the quality will suffer, if they don't shift mind-set from a reactive to a proactive stance towards maintaining their property. Examples: microwave door handle loose, broken dryer, and inoperable propane grill.

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Tripadvisor traveler beckysC6695WU 07/05/22

After taking a shower the day after arrival I called the property that morning to request shower gel as there was none when I took a shower. The property manager said Well I just left the property, when did you know that you didn't have shower gel. Her tone indicated her frustration with the timing of my call. Shocked I said, this morning....I just took a shower and now my son will take a shower. While I recieved shower gel immediately after the call, it was the rudeness that I took issue with.Also, the grass in the couryard is fake which makes it very cheesy.

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