Custumer service gets a zero from all the way to Corp. office. Had tech to be at my house between 8am and 12pm yep no show I phoned and they said 1pm and the said tech phoned but I did not get a...

They want to charge $900 to replace one malfunctioning smoke detector. I think this is extortion

We have had ADT since 2013 and never had a break in or other problem. Lately, our system won't arm and after numerous calls and no returned call backs, 4 days later here we sit: no service and...

Beware that when you realize you are paying more for terrible service, ADT will inform you that there is a 2 hour + phone hold to cancel. You cannot cancel online, via text, or by mail. And of...

I have had ADT for 6 years to help me feel more secure in my home. 2 years ago I signed a contract to update my system to good cameras etc. During the past few months, someone has KICKED my...