We had a family member staying at this hotel for a week, and during a visit we brought over a Nintendo Switch. I placed it on a shelf in the hotel room and later realized I had accidentally left it there.I returned the following day and searched the room thoroughly but could not find it. My family member also searched the room and could not find it. I returned on another day while they were still staying at the hotel and searched again, with the same result. At checkout, my family member gathered all of their belongings and searched the room once more. The Switch was still nowhere to be found.They notified the front desk that it was missing and explained that we were concerned it may have been taken from the room. The front desk did not offer much information and gave them a card to follow up.They checked out on a Friday. The following Tuesday, I called the hotel to ask about the Switch and was told to call back the next day to speak with a manager. My family member called the next day, but the manager was in a meeting. The manager later returned the call and said that the Switch had been found and could be picked up at the front desk.I’m grateful that we ultimately got it back, but the circumstances left us with a lot of questions. Both of us had searched the room multiple times, the hotel had already been specifically notified that the Switch was missing, and yet we were not contacted when it was apparently found. It was only after several follow-up calls and discussion about filing a claim that we learned it had turned up.I also asked for a manager to call me directly to explain where the Switch had been found and what had happened. I never received that follow-up.I can’t say exactly what happened, so I’ll leave others to draw their own conclusions. The way the situation was handled, however, did not leave us feeling confident about the hotel’s lost-and-found process or the security of belongings left in the room.

The staff at this hotel is fantastic and incredibly caring! During my extended stay in Hillsboro, while working on a local project, I fell ill and couldn’t leave the hotel to get food or drinks. The hotel team went above and beyond to take care of my needs and help me recover. I’m forever grateful for their kindness and support.

I travel for business and have need staying here for the last 5 years and I recommended to 5 my co-workers to stay here because the breakfast was good.I can no longer make that reference breakfast has gone way down over the years:1- no fresh bananas (only bruised)2 -Yogurt dispenser ran out of yogurt with no back up availalble3- No fresh fruit cup4- green Apples were Black on the inside5- NO forks The breakfast is no longer the price of the hotel.I was also told it was a new management ... shame on them

This review is long overdue! We stayed in September and the staff at this location was the absolute best! They went above and beyond for my son’s birthday! They made the trip extra special and even gave my daughter a goodie bag too! Tenniel was so friendly and really made us feel at home. We were visiting from out of state and she printed out multiple places that she recommended to us. The hotel had a bbq on one of the nights we stayed and it was so convenient to be able to come back from a days worth of activities to a nice meal! They had burgers, hotdogs, and a bunch of sides and drinks to choose from. The laundry room was extremely convenient! We were able to do our laundry before flying back home so we had one less thing to deal with when we got home. They have a little convenience store area that has laundry soap as well. The kitchen in the room comes fully stocked. That made is super convenient for us to buy groceries and make easy dinners in the room. The room also came with tons of storage so we were able to unpack all of our suitcases and organize our clothes with plenty of room to spare. The room was very clean! The complimentary breakfast is great! They have cereal, eggs, bagels, waffle maker, yogurt, and more! My kids loved the indoor pool and jacuzzi! This hotel was perfectly located. Not too far from Portland in a nice suburban city. Target is close by and there’s a ton of restaurants nearby as well. Thanks again Tenniel for making our stay extra special!!*the last 4 pictures are from when we were leaving to show how spacious the room is*

This was my 2nd time staying here this year since I had such a stellar experience last time. I appreciated Lucas's excellent customer service & willingness to accommodate my request for an early check-in. I was exhausted from traveling. I highly recommend. Rooms are clean, modern & breakfast is above & beyond!