Yahoo
Alto's service area coverage
Inside
(2/4) The same canned response with customer service the equivalent of chatGPT.
today it has been going on for 45 mins now.
(3/4) The same canned response not dealing with the actual issue (they are the ones who promised they would give me a different brand)
(4/4)
Alto Pharmacy Pharmacy

Website: alto.com

Phone: (800) 874-5881

Interested in our services?

Closed now

  • Mon 9:00 AM - 6:00 PM

2360 Qume Dr, Ste A San Jose, CA 95131 ·2322.48 mi

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Reviews

yelp
4.0 140 reviews
5 star
95 4 star
5 3 star
3 2 star
3 1 star
34
Mona A. 12/30/25

We have used alto pharmacy for 4 years now and absolutely love it despite some hiccups. Alto makes managing prescriptions much easier. The app is easy to use, refills are simple, and delivery is...

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BENSON C. 12/04/25

I had Cigna Medicare part D plan and Express scripts mail order for my prescription, suddenly this business decided to raise my tier one drug to tier x, and Increased the price 13 times, so I...

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Philip F. 11/11/25

I wish I had found Alto sooner. I had a telehealth appointment upcoming and didn't feel comfortable driving to the pharmacy for my medication, which I needed quickly. I found Alto through a...

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Sasha M. 03/04/25

Absolutely terrible customer service. The reps do not read the messages properly and don't answer the question 9 times out of 10. You have to back and forth so many times to get anything done, and...

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Jenn W. 04/26/24

I have been using this pharmacy and I have zero complaints. The app is super easy to use and someone always responds to my customer service questions in a reasonable amount of time. I have never...

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