My wife compares going to a cell phone store to going to the dentist. She hates it. I am not a fan either. Thomas and his staff at the Redwood City location are a pleasure to deal with. They...

Where do I begin... We had an activation issue with a new phone that ended up deactivating both my phone and my daughter's. We were completely dead in the water. We went to the AT&T store at...

This store sucks because they never have enough people in here. I come and have to wait at least a 1/2 hour everytime. Today it's 45 minute so far. They try and be nice but know they're...

This store is all about selling you something. No longer the same. I miss Thomas, the previous manager - fast, expert advice . No one has any expertise . Thank goodness for Alan who saved the day.

Alan at ATT is the man! I made a mistake on self activating a new cell phone for me and my mom and ended up breaking service for both of us. Alan was super friendly and helpful and had us up and...