Yahoo
My nearly new IKEA bed damaged my Public Storage employee at 12211 Middlebrook Rd, Germantown, MD location
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This is what your bill will look like after 13 months of renting 10x10 unit it this facility
78 degrees
My nearly new IKEA bed disposed by Public Storage employee into the dumpster, after it was left by the elevator when it was not working.
Public Storage trashed my nearly new IKEA bed--scratched and broken in the dumpster--after I left it by their broken elevator.
Public Storage Self Storage

Public Storage rents spaces large and small, from closet-sized units to ones that can hold the contents of a five-bedroom house. Choose from drive-up, walk-up, elevator-access, indoor or outdoor units, depending on the amenities available at the location you choose amongst thousands of our facilities. Renting from Public Storage is fast, flexible, convenient.A Great Deal:$1 first month's rent*No credit card required for reservations; no obligationRent month-to-monthClean and trusted:Convenient Access to your units Well-lit, fenced propertiesComputer controlled gated accessYou keep the only key to your unitExtra perks:Climate controlled units availableManagers live on site at many addressesPacking Materials and locks available for your convenience Personal, business or vehicle storagePay and manage your account online or on your smart phoneCall now or visit our website to find a location, check rates, reserve!* Subject to availability. Other restrictions, taxes, and fees, including an administrative fee, apply.

Website: publicstorage.com

Phone: (866) 677-5147

Open now

  • Tue 6:00 AM - 9:00 PM

12211 Middlebrook Rd Germantown, MD 20874 ·144.23 mi

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Reviews

yelp
3.0 12 reviews
5 star
4 4 star
1 3 star
0 2 star
2 1 star
5
Rayne T. 11/15/23

Very friendly, helpful and clean business. Will recommend to family and friends in future needs .

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Ulya A. 10/26/26

1 Star - Terrible Experience and Poor Customer Service! Absolutely terrible experience with this storage facility! They are extremely quick to charge late fees if you're even a little behind on...

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Tatiana Z. 12/13/25

Update (December 13, 2025): There is still no resolution from Public Storage corporate or the new regional manager. My access remains denied, fees continue to accumulate (my January bill is now...

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tyler l. 09/14/25

Climate controlled unit with thermostat stuck on error codes indicating high humidity warnings and 78 degree temperatures on days when it's colder outside the storage facility than inside... No...

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J J. 01/03/26

Public Storage is Ridiculous. Administrative procedures aren't useful to the renter. Public Storage requires an acceptance of their orange door insurance telling the customer it can be removed...

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