There were 4 or 5 employees in the store on a Saturday afternoon. We were not greeted upon entering. They were busy, but it's not an excuse to ignore customers. Every customer is a possible sale...

If I could give no stars I would. First of all the insurance you buy on jewelry is a scam. In the photo is me in the ER with my broken engagement ring and wedding band. I was minding my own...

Not this particular Kay's, but Kays in general. Very unhappy. We finished paying off our wedding rings, but kept the card open for future gifts. Christmas Eve (1-2 years later) we get a...

Worst experience ever to get a repair done.. The staff is clueless and useless and not knowledgeable.. Go somewhere else

Moral of the story: Never go to this store. You have better stores next door. If Yelp provide an option I would give -5 rating. The entire experience at the store was horrible. Every salesperson...