Customer service isnt great. Ive only ever used the self wash which was super well set up. However, when we tried to call ahead of time to ask about their services, we were redirected to the...

Today I picked up my golden retriever from her usual grooming and noticed she was having severe eye discomfort in both eyes. I asked what was going on and they said she got shampoo in her eyes....

Had a 1pm grooming appt & it was 5 pm & I hadn't heard from them. I head over there & my dog is sitting in the groomer tub waiting on his bath!! It's now 5 hrs not started. This has happened once...

DO NOT TAKE YOUR DOG HERE!!! If this is your dog it just got severely mistreated by the guy in the black glasses that gives baths. Horrifying to watch, choking the dog grabbing its ears when it...

This rating went down since our first visit. We've been extremely happy with the results and Rivka is great. Had an appointment today at 11. This will be our third time here. Second time where...