I'm giving this place 2 stars because of the friendly helpful office staff. However, the guy filling our 30# propane tanks couldn't get more than 12#'s of propane into one of the tanks. I asked...

I have been a customer with this company for five years, and ever since the changeover, the service has been terrible. The staff is incompetent and unhelpful. I recently applied for credit with...

Was very upset when I was told it would take 8-10 weeks to get my regulator on my tank fixed. The next day, Brian from the main office in Texas called me and told me I had been miss informed and...

Horrible customer service. We've been without heat or hot water for 5 days and keep getting told that we're on the delivery list. We've been fighting this ever since they took over. One day you...

Pathetic Pinnacle Propane. It's time to switch and heating season hasn't even started. Heetco used to rent us a 500 gallon tank for $200/10 years. Pinnacle (took over Heetco) is now going to...