Windstream already has a horrible reputation for service in northeast Florida. Customers openly discuss how bad it is on social media. So when they tried to rebrand as Kinetic it is no surprise...

can not speak to a human can not get on your account cause they have changed things up and your old information doesn't work horrible

This has to be the worst internet company I have ever used. Impossible to talk to a human being. If you do happen to get a person on the line you get transferred back to the same recording you...