This hotel is fantastic. If you intend to bring a dog with you on a trip to San Diego, this is the place you should stay. Clean room, comfy bed, thoughtful amenities and cute decor. It is also located well in the heart of downtown in the Gaslamp district for the ballpark or the convention center.

We stayed here for a conference and it was convenient to navigate to the convention center. There are a lot of bars and restaurants nearby.

Surprisingly modern and fresh hotel at a reasonable price. Rooms are a good size with fresh bathrooms and overall clean. Location is hard to beat. Some rooms have windows that look into an alley and are therefore quite dark, but on the other hand, very quiet. Water and coffee are available in the room. Friendly and helpful staff. No breakfast, but try the 'Chiefy Cafe' on 6th Street for a great breakfastI would stay here again when in SD.

Overall, a stay with strong positives and clear potential. The room was clean, well-designed, and more spacious than many European hotels. The staff were a real highlight, especially Cynthia, who was exceptionally helpful and responsive throughout my stay and even after checkout.I also want to acknowledge the professional follow-up from management, which was thoughtful, transparent, and sincerely apologetic regarding the communication issue around late checkout and the room being entered despite the “Do Not Disturb” sign. This level of engagement genuinely stood out and is what led me to upgrade my rating from 3/5 on Expedia to 4/5 here.There are still a few areas for improvement. The A/C units are somewhat noisy when the compressor kicks in, and clearer communication at check-in about housekeeping frequency (including towel changes every other day) would further enhance the guest experience.Overall, a comfortable and pleasant stay with excellent staff support and strong responsiveness from management. With a few operational refinements and the planned refurbishment, this hotel has very good potential, and I would be happy to return.

Very disappointing experience. I booked the “King Junior Suite - Gaslamp Quarter View” specifically because it was advertised as offering a “front-row view of San Diego’s iconic Gaslamp Quarter.” In reality, the view was just a tight courtyard/alley with no meaningful view of the Gaslamp at all. Advertising this as a luxurious Gaslamp view feels very misleading.I tried working directly with the hotel to resolve the issue, but they refused to take any action or offer any accommodation.The room itself was also not in great condition. It had an unpleasant smell, and the carpet was stained and frayed to the point where exposed carpet tacking near the restroom poked our feet. There were also pigeons nesting outside the window with a large amount of feces, making noise early in the morning.The staff were not very welcoming and often acted like they did not want to be there. During check-in, I asked for a gym pass because I planned to head there afterward, but I was told I had to come back later to get one. This was especially inconvenient considering the gym is nearly half a mile away.Overall, this stay did not match what was advertised or expected, and the customer service only added to the frustration.