Also Budget Car Rental. Same address. What a terrific experience at the Budget Rent A Car location in Thousand Oaks. I reserved a car with the insurance and prepaid online. When I arrived I was...

AVOID this location! The woman behind the counter is a very sour argumentative and dismissive person. She should not be in customer service. Ask a question, her answer will most probably be no, or...

If you want a car, don't go here! Warning warning! The staff is terrible, the lady from Greece is a know -it - all. She does not check current rentals and did not know that you booked something...

Agent was friendly, helpful & prompt. Car smelled a bit like old vacuum contents, farts (no, it wasn't me) & cheap cologne. ‍

Walked in with a smile -- was met with a frown, no eye contact, and a monotone voice. Not a great start. I was an hour early for my reservation, which seemed to confuse the agent. She struggled to...