I have had two awesome experiences with Moorings in the Bahamas (2018 and 2022). My last trip this past November 2023 was a disaster. Turns out that Moorings subcontracts out to Florida Yacht Company in Key West, which my group did not know beforehand, and failed to turn in the proper paperwork to the subcontractor even though Moorings had all of our money. So when we arrived, there was no catamaran! And Florida Yacht Company advised Moorings that the reservation had been cancelled because of that a month before the trip, and Moorings never told us! Moorings eventually got us another, smaller catamaran two days later, is reimbursing us for the cost of hotel rooms because we were stranded for two days, and has given us a boat credit for loss of days and smaller vessel. We appreciate all that, but our trip was nevertheless NOT what we paid for or envisioned. A lot of stress and anxiety.