Had an excellent tech come out to address a glass break sensor. Dexter went over and above in explaining the work he was doing. Very professional, knowledgeable, thoughtful, friendly, and kind. He...

Their customer service is terrible. I just asked 6 times for a manager while the guy argued with me that I didn't need one. Then no one was available. He was rude and unhelpful. If we didn't have...

I have had this system for quite some time, but only had one call due to glass breakage alert, which was just something falling. Offered a better deal the other day with more coverage and decided...

I only wish I could provide negative stars! Horrible organization with probably the worst customer service I have ever encountered.

Due to financial hardship spoke to their Rep in Richmond VA. They gave me an upgrade and lower my rate. But then they charged me for 2 months. Buyer beware. And their customer service was very...