First of all I'd like to say this handful of negative reviews is based on something that I don't experience, I don't do delivery and the owner must've stepped up her game because when I got there...

Just got my order and was missing the utensils. Had to eat with our hands. You would think for the $10 charge for service charge, tip and delivery they could get it right. I should have read the...

Always out of bagels. Don't know how you run a bagel shop and run out of bagels but they have perfected the art of running out!

Gave another try and they didn't get the order correct again. Ordered bagel with olive cream cheese and lo and behold get home and it's jalapeño cream cheese - big difference! And hardly no...

The girl kept asking me to repeat my order when it was just a plain bagel with butter. Then she sliced my bagel horribly - one side was super thin, and one side was very thick. I had to ask her to...