We booked a 5-night stay with reward points. On entering the twin-queen room my wife's first words were this is depressing. One desk chair; no easy chair. No dresser, but rather a wood luggage rack only big enough for one bag with 2 drawers on the floor at its base. No folding luggage rack and the front desk (who were kind and apologetic) said the hotel had NO folding luggage racks. The tiny bathroom had one tiny towel rack and one small hook on the back of the door. Did the architects and interior designers think that only one person, with one carry-on-worth of clothing, would stay in this poorly designed and furnished room? My wife has had to live out of her 2-suiter suitcase as she cannot use the tiny drawers on the floor. I have left most of my clothes and material on the second bed.I asked if the hotel had any better-furnished rooms, which I would have paid for, and was told, kindly, that the only larger rooms were suites and that they were booked until the last night of our stay. They were able to bring us a basic chair from a conference room, not a comfortable living room-type chair.This is the most disappointing Marriott experience I've had. I am a Bonvoy member.

I was the victim of felony theft at this property. When I informed the front desk, they were not the least bit interested. The GM of the hotel told me that they have signs up in the parking lot warning customers (which is true). This hotel is either unable or unwilling to provide a safe environment for customers to park their cars. Either way, I will NEVER stay here again and I will further never stay at any Marriott that has put signs in their parking lots. My experience is that they really don’t care if you are a victim of crime on their property. I have been a Marriott member for more than 25 years.

This Courtyard doesn't live up to the Marriott name. It's tired and the update is poorly done. The fitness room is dark and grimy. Swimming pool is overchlorinated. The beds are comfortable and parking is free.

We arrived at 4 PM to check-in, we were told the key making machine was not working. We went to dinner and returned roughly 90 minutes later, still unable to have a key made for our room, but the clerk said someone would escort us to our room. Every time we left our room, someone would have to escort us to the room. The next morning when we left, the front desk clerk said they were still unable to make room keys. This, I believe, is unacceptable. I understand emergencies to arise, but this hotel did not have an adequate back-up plan. The room was what I’ve come to expect from Marriott; clean, comfortable and well appointed. The issue with the room keys left a bad taste in my mouth, so much so, I will more than likely not consider this hotel in the future.

Regretting my choice. Not worth the trouble of getting to the room. Only a few elevators to actually get you to each of the sections of the hotel. Smallest hotel TV I e seen in ages. Marriott can do better…