Please believe what you read. These people will take your money & cancel the event or over-promise the experience, while not showing an ounce of customer service in trying to make it right. I live 3 hours away and purchased an experience for my family to enjoy while in the area overnight. The night before, they informed me by email that they would be canceling “due to weather”. After multiple attempts to call them to discuss, I had to go back-and-forth with a very rude woman via email. I explained that because we had come from out of town we were willing to come “rain or shine“, noting that their website states they operate “rain or shine”. She cited lightning as the reason they would be closing, which would be completely understandable if it weren’t the freaking night before and you don’t know that there will be lightning at that time.Due to their complete lack of consideration, I attempted to dispute their charge with my credit card company and the “farm” refuted it, stating I had purchased a nonrefundable ticket. Obviously that is a fact, but THEY canceled the event (based on the reviews, I should have paid attention to prior to purchasing, this is a common tactic of theirs ) with no reasonable alternative. $200 down the drain, but I will not be quiet about it.

Horrible experience- attended to feed baby goats. There were very few babies, and most of the goats were big in size and hungry and they tried aggressively to get to their food- jumping and knocking down small children. Left early and do not recommend this experience.

Disappointing experience – Zero communication We drove over 50 miles and paid significant tolls for a Christmas gift for my daughter, only to find the gates locked at our scheduled time. Despite calling, texting, and messaging while sitting at the farm, we received no response. It wasn’t until I filed a dispute with my credit card and Eventbrite days later that they finally emailed me to say the event had been moved to a later time that day. I never received a notification of this change via email or the app. Despite their error, they refused a refund and only offered a credit for a future date. Given the long drive and the poor business practices, I cannot recommend Oak Farms.