Luis was super helpful and walked me through the process of the issues I was having. Super easy and smooth. Was in and out quickly.

after multipl d ays of our service going out for a few hours and then coming back only to go out again and dealing with optimum's poor excuse for tech/customer support i pulled the trigger and...

Will lose service for hours for no reason, they give you the smoke and mirror tactic then will proceed to sell you on a new plan and mess up your account in the process . Don't know how they are...

Another Optimum horror story. Needed to replace the cable box, was told on the phone that the store in Georgetown had them, went to the store, was told they did not have them but would have them...

Worst customer service. Employee BOBBY was rude. Told me they didn't provide TV service only internet and when I asked him about who might install Optimum TV service he said Go find it yourself...