Yahoo
Note the time the final chat occurred- 3 hours after the 1st chat, and 7 hours after the order was made.
Gopuff email to try to justify their pathetic attempt at a delivery, and providing false info for a non-refundable order!
This is what's called false advertising, and setting up expectations for what doesn't occur. Photo behind the CEO's photo on LinkedIn
Self explanatory. No accountability. Complete lost the purpose of their initial reason for stating their business. Sad.
How far out would've taken a Gopuff delivery person to get out of their vehicle and walk into the bldg. A clear view for all.
GoPuff's pathetic excuse for customer service. Note the time- 5 1/2 hours after ordering.
Chat after chat, incompetent
The first feedback- which GoPuff doesn't utilize, nor monitor
Gopuff ratings on Google
Gopuff Food Delivery Service
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1130 W Broad St Bethlehem, PA 18018 ·282.91 mi

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Reviews

yelp
1.0 6 reviews
5 star
0 4 star
0 3 star
0 2 star
1 1 star
5
Peter D. 10/17/25

The idea behind this company is terrific and I have ordered from them on more than one occasion. Lately, with delivery drivers who are challenged in the language of English they instead of...

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Benny B. 03/26/26

I ordered via ubereats and not realizing it was serviced by gopuff. I was annoyed, secondly, it's pricy and thirdly, they just left my order on the first step by the curb. Honestly, that was the...

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Michael R. 03/19/24

Gopuff started by students in Philadelphia, when young entrepreneurs came up with an idea, after seeing a problem with a barrier to entry to easily obtain late-night snacks, and smoking supplies....

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Sandy O. 12/29/24

According to the map on Doordash, they stayed on one street for a good 20 minutes before calling me saying they have to cancel my order. One and only time using their service. Didn't really go...

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Allison F. 12/03/22

Watch the hidden fees after you make your purchases. This place used to be great now they charge you fees after you already made your purchase.

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