People at the front desk were nice. Laminate was coming off the desk area in my room. Toilet paper dispenser was falling off the wall. Not well maintained and needs some attention. I probably will not stay here again and cannot recommend this location,

The fact that this is the first Avid hotel I have stayed at with no microwave will be the last time I stay at an Avid. There is too much variation from one to the other. Vending prices are inconsistent, there is no microwave, and half the time the internet is not stable enough to do any work. Their slogan is right though, Nobody's doing it like this. Boy, you got that right. There is a reason it does not satisfy the consumer/traveler. And when did being able to pay with cash, stop?

The bathroom needs more attention as it is leaking in the corners and mold is growing around the base. I would have given five stars otherwise. What I will give ten stars for is the customer service from Gisela S. ( Night Audit ), she went WAY above and beyond to help my colleague. She dropped everything to help us out on a situation that he had caused, she did everything she could for us. She is definitely manager material. We can’t praise her enough !!!!

Gisela was my guardian angel on this trip!! After managing to drop my rental car keys down the elevator shaft, Gisela worked with my colleague Rob to improvise a handle and hook to retrieve them. I cannot say enough about her patience, kindness and willingness to go out of her way to help me. A woman of exceptional character! I will never forget this encounter or Gisela's role in saving me. Thank you, Gisela!!!! I had already had a great stay at this hotel. This experience has forever cemented it into my memory!!

Great customer service ay the front desk and room was very clean. The hotel provided convenient breakfast and snack items. There were also a lot of amenities, I like to workout and there is a fitness center. Also needed to get some work done and enjoyed the sitting areas with plenty of power sources.