I cannot say enough good things about my expericne here. We had to visit to tkae my daughter to OHSU. I decided to stay a few more days and make it a fun trip and do some things around Portland. I always like to go Club level if I can when thats an option, especially with a 3 year old. That is what really made this a standout trip. EVERYONE was so accomodating and nice. The clyb level staff remmebered our names, what we drank, ate and even got brought my daughter a stuffed aniaml after her doctor appointment. We had a ton of fun at the pool! It was beautiful! The gym was amazzzing!!! I wish I would have looked around more, after my last workout, I looked into a door that ended up leading to a private room with a pilates reformer machine. The gym equipment was top notch, very clean. This held up to Ritz standards all around. If you are thinking of booking, do it and go for the Club!

Ritz Chutpah If you know what I mean.Where do they get off trying to charge extra for refrigerated milk/ cream or extra for an herbal tea bag? I told them. no way am I paying extra: I want it complimentary ! Yes of course they succumbed to my demands. Don’t put upWith this kind of nonsense!

I hate writing bad reviews either that being said this was awful. We stay here to do and use our points for staycations. We went Oct 1 for 3 nights to enjoy each other away from home. Apparently ( as we always have had) lounge access and this time because I made mistake booked without adding on club lounge access. They made a big deal out of it when we arrived to enter the lounge so I thought no biggie I’ll go to front desk and have worked out.. well?? They still said the same thing they are trained to doIs “ thank you for being titanium members but would not let us use the lounge. Keep in mind we are recurring travelers to this location. I reached out to the manager Christine Abagail and she won’t even reply! The money went have spent to staying on top of the money we have spent to get to titanium level and zero care! So staying here they could care less but will thank you for being a member! They charged us $275 Thursday and $275 for Friday and another $250 just to use club lounge! It’s insane and zero care.. We will never ever stay here again! Management here won’t even get back to you. It’s literally the first time at a ritz or Marriott we have encountered being treated this way. I will add my folio below as well as my message to manager Christine who will not reply

Stayed here to check out a concert, hotel wasn't too far away. Was my first time staying at a Ritz Carlton, seems a bit cheaper than Ritzes in other cities. But it was great, the bed was comfortable, and it was quiet (usually my #1 priority), didn't hear any neighbors through the walls. I had stayed in similarly priced hotels in other cities where despite the price one could hear the neighbors, but this hotel gets it right. I only stayed for one night so I didn't eat at the hotel but it seemed like food prices are very very high, so definitely consider the all-in price for your trip.

We had an amazing experience at the Ritz PDX. We were greeted by Frank who was very personable and professional. Our room was ready for a very early check in and we were pleasantly surprised by a room service dessert for my husband’s birthday. The team in the Club Lounge are fabulous. Best hotel in Portland!