I don't understand this place. EXPENSIVE (my room was over 400/night) but virtually no amenities. No daily housekeeping. (you have to request it which I did not know for the first 2 days) No 24 hour desk service. No breakfast except, apparently, the weekends. No gym. No on-site bar (the website makes it look like there is)-- basically NO SERVICE whatsoever. Why????

Great hotel in the heart of Orange! Hotel is lovely and feels like being welcomed to your best friend’s house. You can hear doors open and close and footsteps in the hallways so be prepared for that. Also might be loud if an event is happening there so check before you go as noise could be an issue.

We were in town touring colleges and part of me wants my daughter to attend Chapman just so I have an excuse to stay here again! Lovely room - decor was spot on, a/c worked well during the unseasonable heat wave. Loved the on site parking and easy access to downtown Orange, the friendly service, and the breakfast spread. Definitely a repeat!

We stayed at The Richland while visiting our daughter in August. I was determined that we were not staying in a large hotel with families who were visiting Disneyland! Our daughter is 22 so we’re well past that stage. And I don’t like renting houses - I refuse to utilize any of my culinary skills while on vacation (is it really a vacation if I have to make breakfast????). Prior to booking, I was graciously warned by the hotel staff that it would be warm in August….LOL….people in Southern California haven’t experienced a heat wave like New England summer temps of 90 degrees with 98% humidity! Since we live on the East Coast (Rhode Island) we found Old Towne charming and the architecture reminiscent of home. There are wonderful restaurants within walking distance. We absolutely loved the hotel! We rented the Attic Suite which was beautifully decorated. While I found the attic to be warm upon arrival (it’s an attic), I was able to adjust the thermostat and the room got quite cool. The hotel is well maintained and there are a lot of special touches that elevate your stay. I was so happy that we chose to stay at The Richland and look forward to visiting Old Towne again!PS….Be sure to get breakfast at the Filling Station! We ate there multiple mornings - it was fantastic!

This was my third time staying at The Richland. I've stayed in a room on the bottom floor, the second floor and this time we were in The Attic. We enjoyed the location very much, the office was for the most part very responsive but our issue this time was The Attic was so warm/hot. We had fans brought up and that did help. But for the price, when we walked up the stairs to the literal 'heat wave' it was disappointing. We will stay at The Richland again, but not in The Attic unless it's winter. Do check out the eating/drinking spot Provisions - and be aware that the bar/lounge area is not open in The Richland. A nice self serve breakfast is available on Friday & Saturday morning, but otherwise it's self serve snacks and some drinks. Some of the write-ups and marketing make it sound like bar is still open - it's not.