We needed to get a router for our house after moving and dropped in here about five minutes before close. I know, we're jerks. But on the plus side, no one seemed to care in the store! We...

Had a question about a product that recently broke. Called the store and asked to speak with a manager. Was told managers dont talk on the phone and i would need to come into the store in person.

I have been going to the Brighton, Michigan Best Buy store for several years. My experience has always been positive until today. It was sooo bad that I am compelled to write a review. My...

The service is ok here. You need to know what your looking for and then they can help point you to the right area. Some of the sales folks are helpful and some are not, just like anywhere else

Can't even call the store. Needed to verify that a case was actually in stock when it showed 1 in stock online. Called customer service and it's been changed to a call center overseas. They can't...