I was in Scottsdale Quarter with a friend and was curious about this place. Was able to make a reservation for later in the day. Our assistant was super helpful and walked us through all the options to make our own, personalized lipstick. We were treating ourselves for our birthdays.Jordan was our color expert and she was incredible. She was very warm and friendly. We wanted to make a lipstick and a lip gloss. It was a lot of fun for us to work with her to get a nude color. We were not rushed at all and she would explain everything she was doing. We loved the colors she created for us with our feedback. We really enjoyed the selection of lip product colors, textures, shine and then also choosing the scents.We then got to choose the color of the case and the font for the engraving.It's of course more expensive than a lot of lipsticks but you are paying for the experience and customization which to me are worth it.We will definitely be back and ask for Jordan. She really made us feel special.

Showed up 9:50 am. Assuming they opened at 10. Checked website - opens 11! Killed time.until then. When he opened, I told him I was interested in the “lil and cheek” bundle using the lipstick I had been matched with previously. He said I needed to sit and be color matched with a new lipstick. I said I didn’t have that kind of time and was also trying to save him time! I told him it was a waste of an hour waiting for him to open. He was giddy and giggly when I said that and I left.