
Phone: (972) 730-9007
Closed now
- Sun Closed
17776 Preston Road, Suite 2 Addison, TX 75252 ·1038.70 mi
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Amenities
- Family friendly
Reviews
tripadvisorSad to say, I signed up for the membership in May 2024. The cruise in exchange for our time, the local dining savings (certificate) and the additional bonus vouchers were all finally received. Re:Customer Choice Rewards in Tarpon springs, Fl. The required room guarantee payments of $29.95, 2 or more different check in dates, at least 45 days in advance while your second requested date must be at least 30 days after the first requested date, $24.80 for prepayment of non refundable hotel taxes once confirmed there will be no cancellation or reschedules allowed was complex. Then waiting for a travel receptionist to call 60 days prior to the first requested date to discuss availability for the dates requested. Within 30 days of travel, one must submit a request for the $29.95 refundable room guarantee including a copy of the hotel receipt. Then allow another 30 days for processing. Was an exercise in futility. Re:The Vaction Advisor in New Smyrna Beach voucher was just as complex and made one jump hoops and run in circles to the point that is seemed unbookable due to lack of understanding.I did ultimately book a cruise through Blue Vida. What a fiasco. Unclear pricing, worst possible airline flights, unassigned cruise room assignment, confusing on board credits. Delay in receiving cruise documents. Calls to Reps at Blue Vida went unreturned for days.I filed all the Blue Vida junk away and forgot about it until I received a $299 renewal invoice in 2026 from Peachtree Renewals c/o Blue Vida Travel 2800 Heart Drive, Ashville, NC 28806. I thought, let's try one more time.I reread the 20page contract that talks about Blu Vida being a membership seller of RSI Vacations. I called the Blue Vida owner, Melissa. Voice mail. so I texted her and expressed a desire to discuss the renewal and how I might actually utilize the service. She texted back and said she would contact me the next morning. No contact received. I texted again. She called me back this time on the third day after my first text on day one. After discussing the invoice, the message I heard was... No need to pay the renewal. Blue Vida would provide travel agency services whenever I called. Melissa Hilliard is a very fast talking person. She gives the impression that she is really busy and needs to get off the phone and basically ends the conversation by saying if you see travel you are interested in on the emails we occasionally send out or on the weekly hot deal email that supposedly comes out every Monday (but is inconsistent) or on the website, give us a call. Not really serving as a concierge specialist as represented.Now I am really confused and feel conned. What did I pay the $6000 for in May 2024? This whole experience appears to be a marketing con to get one to sign up for services that can be requested for free by just a phone call to Melissa Hilliard at Blue Vida Travel in Addison, Tx phone 214-417-2005. I deeply regret my gullibility and naiveness in thinking this was a reasonable deal. I am sorry I chose to enter into an agreement with Blue Vida. Billy Helm
MoreI am a retired airline person and these prices beat our discounts by far.This wholesale venue even beats Costco. I'm excited to travel more at these prices.
Moreexcellent services , great follow up to ensure that all up to our satisfaction .Prices are reasonable and all our expectations were met and more
MoreThis review is for Blue Vida Travel.Hey, slap me for falling for this, but my wife and I have actually responded to an unrelated presentation and received a real vacation as an award for hearing the presentation.However, in October of 2024, we received a promotional mailing to attend a presentation by Blue Vida Travel. Just for attending and making an appointment within 48 hours of receipt, we were to receive a $100 gift certificate to Ruth’s Chris Steakhouse, two round-trip flights to anywhere in the continental US, two nights stay in a hotel, and a seven-day cruise to the Caribbean or Mexican Riviera.When I called to reserve our seat at the presentation, Blue Vida’s representative, Roy, told me that the only restrictions on the cruise were blackout dates for major holidays.After we listened to the presentation, we were genuinely considering joining their travel club, so I asked to see the membership agreement we would be asked to sign. David Adkins, the presenter, told us that on the next day he would email me a copy. On that day, I received a text from April, one of their sales reps, saying that we would not be furnished that copy unless we gave them a credit card number. No way was I going to do that.(This sounded to me like the response of the speaker of the US House of Representatives some years ago who urged the passage of a bill with the words, “We’ve got to pass this bill to find out what’s in it.”)The dining incentive delivered was not a Ruth's Chris gift card, but a discount card to a multitude of restaurants, most of which were totally unknown to me or out of town. When I activated the card, Ruth’s Chris Steakhouse was not one of the options that the third- party service, Dining Advantage, offered for discounted dining.When I began to read the terms and conditions on the seven-day cruise, I saw that I had to pay $75 just to book a cruise. I also learned that the “Offer is capacity controlled and is subject to availability.” That could mean anything. I also learned that “applicable cruise fulfillment fees between $69-279 per person…must be payable immediately via credit card…once your cruise has been reserved”, and that “Cruise line fuel surcharges are additional.” Hey, the sky’s the limit, especially when you’re not paying the cruise line directly. They can name their price.I’m going to try to book the round-trip airfare, which maxes out at $700, but I’m not optimistic that will happen.What I want is what was offered just for attending and, according to April, for keeping an open mind. My mind is not so open that I would let my brains fall out.
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