I had a small hole to repair in a pair of pants and when I brought it in, the owner (I think) took them back and had it repaired in a few minutes. She then told me to have a great day and when I...

It took 3 weeks to get pillowcases that were incorrect. I told her when I took them in they needed to be 17 when I called to check on them I told her again. When I got home and called her (you...

I brought in 3 items and 2 of them were done horribly. I needed one dress to be taken in just on the top upper sides. One side was taken in and the other was not. The second dress needed to be...

Second time to use Gretchen. Both times courteous, efficient and took the time to make sure I was happy with the cuff location.

Not only is Gretchen talented but she is very accommodating!! We needed a last minute (like 2 days) alteration to our baseball jerseys and she made it happen at a reasonable cost coo!! So grateful...