This just a branch with no drive up and they are closed on Saturday, they do get busy and they will do whatever it takes to make u happy, staff is small and it gets busy they will entertain and...

Not a comment on this location but an opinion on the overall organization. Trying to contact Bank Of The West customer service is one of the worst experiences you could set yourself up for....

This is hands down the worst bank I have ever dealt with. Every employee at this branch needs customer service training. Also, the only bank that doesn't accept any type of wireless payments for...

The mobile app has been down for weeks. They made no effort to communicate with their customers via mail or email about the compromised accounts. I finally had to call then was told I could...

They are friendly and go far and beyond to assist. Great service and attitudes.