Extremely disappointing customer service. The wait times to reach a representative are long, and when you finally do, they're unable to resolve the issue and instead have to submit a ticket. I've...

1) Faulty installation of the Ring system. 2) The tech never showed up at the right address to fix it or didn't show up at all. 3) The Company decided to reimburse me, but it NEVER did after 4...

OnTech technician installed a Simplisafe system 3 days ago. The old modem failed 2 days ago, so had to purchase another modem/router from ISPN provide, Cox. I've updated the WIFI network on the...

I did not have much success with OnTechSmartServices.com They sold me an AirTV Anywhere device, which ended up not connecting to my fiber optics Wi-Fi at home. Took me over 1 hour on the phone...

The company did not honor the appointment window THEY set & the Tech LIED about calling me to reschedule my appointment. I am a single father with an unconventional work schedule. My time is...