In the past month the service has cut out. Dropped service and once up to 12 hrs. Calls to customer service get syou someone that wants to send a tech up to 10 days out.... unless you pay $50...

If you are looking for horrible website malfunctions and ridiculous automated services when you have a something that needs resolved then Kinetic is your company! It's hands down the best internet...

i am a disabled veteran and on a fixed income i canceled my order on the 10th of October and wouldn't give me a refund I paid them on time every month but because their system didn't stop my...