The hotel is nice but the manager is very rude and unprofessional. The other staff memebers were very kind.

I would urge anyone, do not stay at this hotel for any reason!! When we arrived at the hotel Friday, May 8th, around 10:30 pm, we were told the hotel was overbooked; however, the bartender was up cleaning dirty rooms for arrivals. The room we were given had a half-made bed, no towels, and a dirty razor from the prior guest in the shower. We could not find any other rooms in the area, or we would have checked out right then. We asked the hotel staff for three days to have the hotel GM or a manager on duty contact us to address the issues with our stay. We were told they do not have a manager on duty on weekends. Additionally, we asked each day for the room to be properly cleaned by the housekeeping staff, and it was never done. Based on other reviews, the hotel GM, Jennie Dilley, is not at the property most days, and the hotel staff stated she does not answer her phone. This was an extremely disappointing stay filled with multiple issues. The hotel staff refused to address any issues, offer compensation, or even apologize. Stay far away from this property!

I stayed at the Fairfield Inn Quail Spring for one night while traveling for vacation. When I arrived, there was no one at the Front Desk and Had to wait for a couple of minutes for the clerk to arrive and check me in. The Clerk was helpful and Professional but seem to be unfamiliar with the area and could not recommend any place to eat other than the IHOP Next Door. My room was dated but did appear to be clean. The bed was well made and comfortable for me. This hotel is located adjacent to a busy street and there was considerable road noise. The Wi-Fi was intermittent and slow. I did not have breakfast opting only for a cup of coffee to go.

This place is beyond gross. 1. The carpet on every level is dirty with random food and trash. 2. Upon entering our room the bathroom had the previous occupants stuff still inside. Which means they did not clean the room or if they did it was done horribly. 3. The bathroom also has a mysterious red circular stain. Could be makeup or it could have been blood. No idea. 4. The bed sheets also definitely had blood on them as well. Which again means they did not clean the rooms. 5. I reported also this and Marriott not the hotel mngt has remedied these issues. I call but they avoid and do not respond. Would not recommend

Room was smelly, TV don't have remote, staff changed the room but it was smelly like moist smell when room is closed and AC is on due to humidity the smell will be there. Good thing was they gave bag in that 2 water bottle and Hersey chocolate bar was there and no other hotel gave that. But room was ok not best according to brand name.