Dear Dollar Rent-a-Car Detroit Airport , Thank You so much for going above and beyond in customer service for an elderly client. Kendall, your manager was helpful, professional and immediately...

What a shit hole. The people are rude. When I landed the desk was closed at 7pm right before the holiday!! Like planes stop landing before seven. What a bunch of idiots. This place is the worst.

FRAUD ALERT! We were selecting CDW options at the Dollar desk, and the agent explained that emergency road service was included in the CDW cost. We did not want the road service, but if it's...

Initial contact was OK, attempting to leave lot took 1/2 hour. After giving paper work to booth, they asked for car keys-did not return. When I discovered keys missing, called emergency number-was...

When we arrived to pick up our rental customer service was rude and not friendly. Left with a bad taste in our mouth. Upon return of the rental we were told don't worry about the gas tank not...