
Website: tybeegolfcart.com
Phone: (912) 472-4915
Cross Streets: Near the intersection of US-80 and 5th Ave
Open now
- Sun 9:00 AM - 5:00 PM
601 1st St Tybee Island, GA 31328-8842 ·421.68 mi
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Reviews
tripadvisorI rented a 6 seater golf cart for 4 days. The business advertises in person and on the website free parking island wide with our carts. I parked on a side street, not Hwy 80, I am a local and know better. I found a parking ticket on the golf cart for failure to pay for parking. Upon return of the golf cart, I gave the owner of the business my parking ticket. He told me not to worry about it. they even have parking decals. He will take care of it. A month later- I receive a $100 charge on my credit card. I contact the company and am informed that Tybee should not have given me a ticket since parking decals are on the golf carts, but too bad, and it is now my responsibility. Then the employee hung up on me. I called back to confirm that they were not reversing the charges. The employee then laughed on the phone and stated No. You got a ticket for not paying to park. You have to pay for it. Unfortunately, the company's website begs to differ.
MoreWe rented a golf cart for 5 days tour my mom around the island. The cart was a rough ride. Maybe they are all like that. My mom went to get in the golf cart later that day, losing her footing and ended up having a hard fall backwards, cutting her head, arm and leg. Not to mention the unbelievable bruising. Now, this in no way is the fault of the cart cart or the company. However, we returned the golf cart a few hours after picking it up as it was going to be too dangerous for my mom to ride. Again, not the cart or the companies fault. The reason I am writing this low review is I message the company from their website with no response. I then called and spoke to someone who promised. To get with his boss and call me back. Needless to say, they never called. I was asking if we could get a partial refund or if we had to stick with the $670 we had paid when using it a few hours before returning. That was a very poor experience. I grew up learning to do what you say you’re going to do. To have no response was extremely disappointing.
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