Contrary to the company’s misleading name, there’s nothing easy about renting a car from them. First, from the center where all the major car rental companies are located (where the Sky Train takes you from Sky Harbor Airport) you have to (1) walk a significant distance with your luggage to the place where an Easirent shuttle van will pick you up, (2) wait for the van, and (3) ride a few more miles to the office. Plan on an extra half-hour for this. But the worst part of renting from them is that, if you don’t happen to have documentary proof for your car insurance, including policy number, they force you to pay a large additional amount for theirs. There was no advanced notice of this; in fact, Expedia/Travelocity had sent us confirmation that the rental was fully prepaid by us. We’d never encountered this in over 50 years of renting cars, and neither had another elderly man who was getting a car at the same time and was also forced to pay for unneeded insurance. It was just a scam to overcharge us.

Bad experience. We had to Uber over to get car. Customer service is severely lacking. Cold and pushy. My car was a classic old rent a wreck..I drove 5 miles and had to return as car felt so unsafe that driving to Yuma was out of the question. Thankfully my 3rd party provider came thru and I canceled rental and left. Hertz!!

Don't do it! Easirent is off airport, so you have to take a shuttle from the rental center. There should be at least two shuttles, but one's been out of service since June or July (we traveled in October.) We had to wait an hour in 90 degree weather. When we got to the rental office, they had no cars. Not just no car for us, but no cars for a van full of people who all had reservations. They continued to bring a van full of customers to the office, even though they had no cars. We canceled our reservation and used Uber and Waymo all weekend. Here I'll say nice things about Orbitz customer service, which was able to get our money back. Do not rent from Easirent.

I want to share my experience with Easirent so others can avoid going through the same frustration. This was genuinely one of the worst car rental experiences I've ever had, and I strongly recommend thinking twice before booking with this company.1. HIDDEN FEES AND UNEXPLAINED CHARGESI booked a rental car for three days with an original reservation price of $188.68. However, when I arrived to pick up the vehicle, the employee, Claudia, charged me $377.59, almost DOUBLE the original reservation amount, without providing a clear explanation or itemized breakdown of the additional charges.On top of that, there was a $250 security deposit, bringing the total amount charged or held on my card to $627.59.I understand that rental companies may require security deposits, but there is absolutely no excuse for failing to explain why the actual rental charge was nearly twice the advertised reservation price.2. THE CAR WAS FILTHY AND SMELLED TERRIBLEFor the three days we had the vehicle, we had to deal with a car that was extremely dirty and had a very unpleasant, strange smell.It honestly felt like the vehicle hadn't been properly cleaned or inspected before being handed over to us.When you pay to rent a car, the absolute minimum expectation is that it will be clean and reasonably maintained. Easirent couldn't even meet that basic standard.MY ADVICE: STAY AWAY FROM EASIRENTA cheap-looking reservation means absolutely nothing if you end up paying significantly more at the counter without a proper explanation.Between the unexplained charges, the dirty and smelly vehicle, and the dismissive customer service, I cannot recommend this company to anyone. I would rather pay more upfront with another rental company than deal with this experience again.DO NOT RENT FROM EASIRENT. SAVE YOURSELF THE MONEY, TIME, AND FRUSTRATION.

Horrible experience. A mile walk in the airport to the shuttle. We only had to wait 20 minutes for the shuttle. Others in front of us waited longer. At the office we waited almost a hour to be checked in. Checking at the off site office is over video with head phones. No accommodations for my husband who is hard of hearing. They require proof of insurance. It’s in the very small print. They have so many problems with their contract that they have one that is highlighted and laminated. To show those who complain. We didn’t bring the declarations page so would have had to pay $50 per day for their insurance. We cancelled the car and took a Lyft. Never Never again.