ADT may have a good reputation as a company, but their customer service is lacking. I called this morning to report a persistent problem with one of my glass break units. The representative, Jade,...

We have used this company for over 13 years for our business and home. The most recent location at 4 years we moved away from, we Called to cancel our service because of the move and they said we...

I had ADT install a system at my home. The installer was polite, but the paperwork I was pressured to sign at the end showed much higher fees than quoted. They never gave me the FTC-required...

I had a new system installed. In the process ADT has my home phone lines so that they don't work anymore. They don't know what they did, so I'm going to have to hire an IT company to try and...

I was quoted an amount for work to be done & the bill was 2x what I was quoted. I called the same date the work was done and after being on hold for 1 1/2 hrs & hung up on, I called back & was...