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Disgusting
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Disgusting
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Disgusting
Disgusting
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Hotel Saint Augustine Hotel

2580 SR-16 St Augustine, FL 32092 ·570.59 mi

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Amenities

  • Smoke-free
2.0
19 reviews
5 star
1 4 star
2 3 star
1 2 star
4 1 star
11
Tripadvisor traveler BLMerce 11/05/23

No rug, king size bed, clean, basic, no breakfast. It was very affordable on a Saturday night. Great, smart TV. You can watch your favorites from any of your apps or just your favorite cable channels. Room had a refrigerator and a microwave. Cracker Barrel and outlets close by.

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Tripadvisor traveler bflei23 09/02/21

Checked in, and we were asked for our driver's licenses which were photocopied. I've traveled many places...first time for that. Manager said it's b/c they get so many chargebacks (red flag #1). Previous guests in the parking lot looked like they were on drugs and sketchy (red flag #2). Arrived in the room to a complete HORROR SHOW. Hair. EVERYWHERE. On the pillows, sheets, IN THE REFRIGERATOR, all over the bathroom. Brown mud...coffee...poop...not sure which...splattered on the side of the bed. Black mold all over the floorboards in the bathroom. An old dirty bag from previous guest laying behind the toilet. I needed to be disinfected just from walking in there. DISGUSTING. The head housekeeper came over with the manager and argued that she 'had just cleaned the room.' Literally, argued asking what was dirty. I pointed..there, there, there, THERE and so on. If that's what she calls 'cleaning,' I'd hate to see it before it was cleaned. I was seriously disturbed. I don't know how anyone could recommend this place. RUN.

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Tripadvisor traveler OrlandoGirl12 01/15/20

We have stayed here twice now and yes it is very old and outdated but it is clean and affordable. The location is amazing, you can walk to the main attractions and restaurants from here. The staff are friendly and helpful.

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Tripadvisor traveler W1402WJdavem 07/02/19

Motel was old but clean and centrally located across from St Augustine fort, walking distance to everything. Motel staff was knowledgeable and helpful. Motel prices were very reasonable for the center of everything.

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Tripadvisor traveler Terry M 10/22/18

Checked in, Dropped off Bags and went to Saint Augustine for Dinner. Came back to room and pull down the Sheets and a Spider ran across the pillow, Then looked down to the Bottom and Dead Bugs were in the Sheets. Room was Filthy , Dirty Sticky Carpets, Stained Smelly Sheets, Spider webs in Corners, Bathroom was Disgusting, Hasn't been cleaned in a while. After Seeing room Went to Office and Didn't unpack , Asked for a Refund because I Wasn't going to allow my Family to stay in a Unsafe, Filthy, Place. At the Office they Refused to give Refund. So I called the Police as They Laughted at Me. Very Rude and Unprofessional Staff. I don't see How Anyone would Rate this Place with More than a 1 Star , Unless they were Relatives or Friends or the Owners. They Have a 10 Minute Refund Policy. Police Arrived and Said They Have Alot of Complaints Here. And this Area is Noted for High Crime, I said I just want this Compliant to be Filed so other Unknowing Potential Customers to Stay in this Unsafe Environment. I will attempt to Contact the Corporate Office of my Findings

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